Legal
Privacy Policy
Last updated: 24 August 2026
Information We Collect
When you book a consultation or treatment with us, by phone, email, WhatsApp or through a booking platform such as Treatwell, we collect the contact details and health information needed to assess your suitability for treatment, including your name, contact details, and relevant medical history you share with your practitioner. If you contact us through our website or shop online, we also collect the details needed to respond to your enquiry or fulfil your order.
How We Use Your Information
We use your information to book and manage your appointments, to keep accurate clinical records for your safety and ours, to process orders placed through our shop, and to respond to enquiries you send us. We do not sell your personal information to third parties. Where we use a third-party booking platform, such as Treatwell, that platform’s own privacy policy also applies to information you give it directly.
Your Rights
Under UK data protection law, you have the right to ask what personal information we hold about you, to request a copy of it, to ask us to correct anything inaccurate, and to ask us to delete information we no longer need to keep. To exercise any of these rights, contact us using the details below.
Contact Us
Questions about this policy can be sent to info@dermacarelondon.co.uk.